Welcome to Forest Support!
For any virus issues, including updates, please visit www.antivirus.com.
To E-Mail Forest Technical Support, please click here.
Our Service Offerings
Our service will always be second to none! Our highly skilled technicians are
always ready to serve. Our standard in-shop charge
is $70.00 per hour, minimum $30.00, except where
listed differently. On-Site service is $100.00 per
hour, minimum $50.00, except where listed differently.
Travel time is billed at $35.00 per hour of travel.
If you're not a Forest customer, and you wish to obtain on-site service, the
charge is $100.00 per hour, minimum $100.00, during
regular business hours. Travel time is again billed
at $35.00 per hour. For phone support, the charge
is $60.00 per hour, minimum $10.00. For this fee,
you have the privilege of speaking to an MCSE certified
technician. FOR AFTER HOURS SERVICE, please check
out Forest.ESP.
Standard
Service Fees |
| IN-SHOP
Labour |
Forest System less than 5 years old |
Non-Forest, or Forest > 5 yrs |
| Software Diags, Virus Cleanup |
$50.00 |
$70.00/hr, min. $70.00 |
| Hardware Diags |
$0.00 |
$30.00 |
| Software Install |
$20.00 - $40.00 |
$20.00 - $40.00 |
| Hardware Install |
$0.00 |
$20.00 - $90.00 |
| Hard Drive
& Data Transfer |
$20.00 - $60.00 |
$20.00 - $60.00 |
| Data Recovery |
$90.00, min. $30.00 |
$90.00, min. $30.00 |
| Peripherals - Labour |
$40.00 - $90.00 |
$40.00 - $90.00 |
| On-Site
Service Fees |
| Forest Systems
or Networks |
$100.00/hr, min. $50.00 |
| Non-Forest
Systems or Networks |
$100.00/hr, min. $100.00 |
| Fees
for travel outside Winnipeg will be applied as
stated. |
